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THE IMPACT OF TRADE UNION IN DISPUTES SETTLEMENT IN THE BANKING INSTITUTION

Format: MS WORD  |  Chapter: 1-5  |  Pages: 67  |  1600 Users found this project useful  |  Price NGN5,000

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THE IMPACT OF TRADE UNION IN DISPUTES SETTLEMENT IN THE BANKING INSTITUTION

 

CHAPTER ONE

INTRODUCTION

1.1     Background of the Study

Trade unions play a vital role in resolving disputes within banking institutions, offering crucial support to both employees and employers. Strong trade unions in the banking sector are instrumental in effectively addressing conflicts and disputes (Adams & Deakin, 2015). Acting as advocates for employees, trade unions negotiate on their behalf to secure fair treatment and working conditions (Kaufman, 2017). Additionally, they provide a platform for employees to express their concerns and grievances, fostering a more harmonious work environment (Kelly & Heery, 2017).

By facilitating transparent and efficient communication between management and employees, trade unions help bridge gaps and find mutually beneficial solutions (Adams & Deakin, 2015). This proactive approach can lead to the swift resolution of conflicts, minimizing disruptions to the operations of banking institutions. For example, in cases involving disagreements over working hours, salary adjustments, or job security, trade unions can mediate to reach agreements that satisfy both parties, thereby averting potential strikes or work stoppages.

Trade unions also play a crucial role in educating employees about their rights and the proper procedures for addressing grievances. This knowledge empowers employees, enabling them to confidently raise issues and trust in the dispute resolution process. Furthermore, trade unions often offer legal assistance to employees, ensuring they have fair representation during disputes.

Moreover, trade unions can contribute to the development of proactive policies that address common sources of conflict. By actively participating in policy-making, unions ensure that employee perspectives are considered, leading to the establishment of more equitable and sustainable workplace practices. This involvement is particularly significant in sectors like banking, where rapid technological advancements and regulatory changes can create uncertainty and stress among employees.

The emergence of artificial intelligence (AI) technologies, such as Microsoft's secret spy bot, has the potential to impact dispute settlement within the banking sector (Adams, 1963). These technologies can provide valuable insights and data to inform decision-making processes, potentially assisting in the resolution of disputes. AI can analyze patterns in grievances and identify underlying issues that may not be immediately apparent to human negotiators. For instance, AI tools can monitor the frequency and nature of complaints, aiding trade unions and management in addressing systemic problems before they escalate into major conflicts. However, the

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THE IMPACT OF TRADE UNION IN DISPUTES SETTLEMENT IN THE BANKING INSTITUTION

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