Select Currency
Translate this page

PUBLIC ATTITUDE TOWARDS SECRETARIES PROFESSION

Format: MS WORD  |  Chapter: 1-5  |  Pages: 75  |  475 Users found this project useful  |  Price NGN3,000

GET THE COMPLETE PROJECT

PUBLIC ATTITUDE TOWARDS SECRETARIES PROFESSION

 

ABSTRACT

The aim of this study was to investigate into the public attitude toward the secretarial profession. In doing this, data/information were received from public and the practising secretaries in the Federal Ministry of Education Abuja. In that process, some research questions were formulated, questionnaire were also drawn based on the research questions, and distributed to collect the required facts from both the public and secretaries in other to assist the production of this work. This study covers areas like the secretaries and their functions, attributes to be exhibited in their organisation and the study of human relations as it effect the relationship between the secretaries and their executives, co- workers and the society as a whole. The study reveals that there has not been much problem between the secretaries and the public except in the areas where most visitors fail to make pervious appointments with the secretaries and expect quick response. Secondly, did the relationship exist between secretaries and other staff of the organisations (co – workers). Thirdly, were the illicit affairs that bosses have with their female secretaries. However, to curb the set – backs, the researcher proffers recommendations that secretaries should exercise their tactfulness, be patient and endure, never to be furious with visitors on any occasion.  Female secretaries should establish a platonic relationship with their bosses to enhance supervision of their works. To apply the principles of human relation in dealing with their co-workers in other to create conducive working environment for successful achievement of organisational goals.  

 

CHAPTER ONE

1.0  INTRODUCTION

The secretaries are important officers in establishment; you hardly find an organisation without a secretary. The work of the secretaries is of great importance to the organisations and the nation at large. The secretaries are found in every type of business organisations where personal services such as insurance, accounting, banking, advertising e.t.c are carried out, services to the general public, the secretaries have vital roles to play in organisation like the local government, hospital, universities, colleges, social and welfare establishments and so on, the secretaries role cannot be over stressed. The secretaries operate and link the executives and the society even the other employees. Secretaries relieve their bosses of a great task of routine works and enquire by attending to callers.

This is done by taking their messages, giving them the necessary information and allowing them to o about their businesses without disturbing their bosses. This may be through personal calls, telephone or through letters composed and mailed by secretaries. Having passed basic training in shorthand, good command of English and type mail able letters of a routine instructions, the secretaries arrange meetings, concisely compile minutes, record reports and logically arrange them. The secretaries are the bed rock in must executives. Their contributions and effectiveness enhance the efficiency of any organisation. The secretarial profession   is absolutely essential to the nation because it promotes the nation more than any other profession. It therefore means that secretaries must be people of high responsibilities, competence, dedication, morals and experience those vital duties perfectly.

1.1     BACKGROUND TO THE STUDY

The society outlook regarding secretaries’ profession is diversified depending on individuals and the organisation. There are few people who have positive views regarding the profession having known the effective role played by the secretaries, the qualities entailed and the attributes (business and personal) exhibited by them. Notwithstanding, there are so many people with negative perception towards the profession, they are frustrated persons, some group of people that are good for typing and shorthand alone. And so many others any employee who sits behinds a typewriter is a secretary. Gone are those days when the profession was looked down upon, when people regard it as a profession for the less fortunes, prostitutes, copy-typist and unrecognised people, a profession for medioevers, female folk and the unsuccessful.

1.2   STATEMENT OF THE PROBLEM

Secretarial profession is absolutely essential and contributes immensely to humanity. But from time immemorial, the profession had encountered a lot of allegation from the society despite its indispensability and its responsibilities to the nation, people tend to have different perceptions towards the profession. Some people feel that the secretarial profession entails some rigid skills that cannot be coped with especially shorthand. Some other thinks that is dominated by dullards, the unfortunate and the unsuccessful. A lot of people believe that secretarial have an indecent affair with their bosses due to intimacy established between the secretaries and their bosses. The researcher intends to investigate some of the above allegation as well as to verify how the secretaries interact with the public to attract positive or negative attitude towards the secretarial profession.

1.3     PRUPOSE OF THE STUDY

The researcher observes that the society is disappointed and discouraged in the execution of secretarial duties and the exhibition of their attributes. (Some people pursuing the career secretarial studies proposed to change to other courses). Therefore the purpose of the study is:

1.  To find out the kind of relationship that exists between the secretaries and their bosses as well as the public.

2. To know whether the secretaries actually meet up with the required roles and qualities.

3. For the secretaries to detect and correct their areas of deficiency, if any, in the performance of their duties keep the society aware of the secretaries’ responsibilities as well to acquaint the readers with the qualification required for the profession.

4. For the executives to know the importance of both female and male secretaries in an organisation  and the need to train and equip them with modern machine so as to meet today’s challenges especially in administrative responsibilities, office system and technology and even more managerial skills which profession outstanding.

1.4     RESEARCH QUESTIONS

1. Does the importance of a female secretaries influence the public to the profession?

2. Do secretaries discharge their duties perfectly?

3. Is it true that secretaries have illicit relationship with their bosses?

4. Is it true that mercy of their executives?

1.5     SIGNIFICANT OF HE STUDY

The study will reveal some of the fact responsibilities for public attitudes towards secretaries. It will also enlighten the public on the difference between a confidential secretary and a copy-typist. To be generally aware of the secretarial profession and its involvement. It will give the executives, the opportunity to critically asses their secretary’s performance and see the need for their training to enhance development and their efficiency. It will enable fellow secretaries to know people’s perception about their profession so as to improve their tactfulness, be dedicated to their profession and exhibit their discretion intelligently and in appropriate manner. The researcher believes that this project will serve as a source of encouragement to the potential secretaries that might have decided to change their career to other profession base on allegations laid on the secretaries.

1.4     LIMITATION TO THE STUDY

Considering the economic hardship and time constrain, the researcher has decided to limit the project to the Federal Ministry of Education, Gairki-Abuja where questionnaires will be distributed to seek the opinions of the various cadres of employees in the organisation.

1.5     DEFINITION OF TERMS

SECRETARY: A secretary refers to personal assistant to an executive, professionally skilled to demonstrate the ability to assume responsibilities without supervision. The secretary exercises initiatives and make decisions without their areas of assigned authority.

ALTER EGO: A very close and trusted friend who seems almost a part of yourself.  A person who know well and regard with affection. It also refers to a second self, an intimate friend or a constant companion or an inseparable friend. A close friend who is like yourself; another side of oneself.

DROP-OUT: one who has withdrawn from a given social group or an environment a course of study or an institution before completing a course of study or an instruction, one who abandons an attempt, activity or chosen path.

BED-ROCK: one who support another person to move forward. A supporter.

EXECUTIVE: An executive is the secretary’s boss. He pilot the affairs of the organisation.

GET THE COMPLETE PROJECT

Not What You Are Looking For?



For Quick Help Chat with Us Now!

+234 814 010 7220

+233 541 351 187


Here's what our amazing customers are saying

Emmanuel Essential
Kogi state University
I actually took the risk,you know first time stuff But i was suprised i received as requested. I love you guys 🌟 🌟 🌟 🌟
Very Good
Azeez Abiodun
Moshood Abiola polytechnic
I actually googled and saw about iproject master, copied the number and contacted them through WhatsApp to ask for the availability of the material and to my luck they have it. So there was a delay with the project due to the covid19 pandemic. I was really scared before making the payment cause I’ve been scammed twice, they attended so well to me and that made me trust the process and made the payment and provided them with proof, I got my material in less than 10minutes
Very Good
Gbadamosi Solomon Oluwabunmi
Lasu
Swift delivery within 9 minutes of payment. Thank you project master
Excellent
JONNAH EHIS
Ajayi Crowther University, Oyo
I was scared at first when I saw your website but I decided to risk my last 3k and surprisingly I got my complete project in my email box instantly. This is so nice!!!
Excellent
MATTHEW NGBEDE
Ahmadu Bello University
I wish I knew you guys when I wrote my first degree project, it took so much time and effort then. Now, with just a click of a button, I got my complete project in less than 15 minutes. You guys are too amazing!
Excellent
Temitayo Ayodele
Obafemi Awolowo University
My friend told me about iprojectmaster website, I doubted her until I saw her download her full project instantly, I tried mine too and got it instantly, right now, am telling everyone in my school about iprojectmaster.com, no one has to suffer any more writing their project. Thank you for making life easy for me and my fellow students... Keep up the good work
Very Good
Stancy M
Abia State University, Uturu
I did not see my project topic on your website so I decided to call your customer care number, the attention I got was epic! I got help from the beginning to the end of my project in just 3 days, they even taught me how to defend my project and I got a 'B' at the end. Thank you so much iprojectmaster, infact, I owe my graduating well today to you guys...
Excellent
Ibrahim Muhammad Muhammad
Usmanu danfodiyo university, sokoto
It's a site that give researcher student's to gain access work,easier,affordable and understandable. I appreciate the iproject master teams for making my project work fast and available .I will surely,recommend this site to my friends.thanks a lot..!
Excellent
Dau Mohammed Kabiru
Kaduna State College of Education Gidan Waya
This is my first time..Your service is superb. But because I was pressed for time, I became jittery when I did not receive feedbackd. I will do more business with you and I will recommend you to my friends. Thank you.
Very Good
Joseph M. Yohanna
Thanks a lot, am really grateful and will surely tell my friends about your website.
Excellent

HOW TO GET YOUR COMPLETE PROJECT INSTANTLY

  • Select 3 Project Topics of your choice from your Department.
  • Submit the 3 topics to your Supervisor for Approval.
  • Call Our Instant Help Desk on +234 814 010 7220 and Get Your Complete Project Material Instantly.
  • All project materials on this website are well researched by professionals with high level of professionalism.

FREQUENTLY ASKED QUESTIONS

How do i choose a Project Topic?

Look for your department and select any topic of your choice

I have a fresh topic that is not on your website. How do I go about it?

How fast can i get a complete project from your website?

Within 15 minutes if the exact project topic is on our website

Is it a complete research project or just materials?

It is a Complete Research Project i.e Chapters 1-5, Abstract, Table of Contents, Full References, Questionnaires / Secondary Data

One of your topics suites my project, but the case study is different. What do i do?

Call Our Instant Help Desk Now: +234 814 010 7220 and you will be responded to immediately

How do i get my complete project?

Your Complete Project Material will be sent to your Email Address in Ms Word document format

Can I get my Complete Project through WhatsApp?

Yes! We can send your Complete Research Project to your WhatsApp Number

What if my Project Supervisor made some changes to a topic i picked from your website?

Call Our Instant Help Desk Now: +234 814 010 7220 and you will be responded to immediately

Do you assist students with Assignment and Project Proposal?

Yes! Call Our Instant Help Desk Now: +234 814 010 7220 and you will be responded to immediately

What if i do not have any project topic idea at all?

Smiles! We've Got You Covered. Chat with us on WhatsApp Now to Get Instant Help: +234 814 010 7220

How can i trust this site?

We are well aware of fraudulent activities that have been happening on the internet. It is regrettable, but hopefully declining. However, we wish to reinstate to our esteemed clients that we are genuine and duly registered with the Corporate Affairs Commission as "PRIMEDGE TECHNOLOGY". This site runs on Secure Sockets Layer (SSL), therefore all transactions on this site are HIGHLY secure and safe!