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ABSTRACT

The attention of the study is directed to the important to delegation on management decision making, every organization whether big or small must take decision. The decision may be of the following level of management, top level management, middle level management and lower level management. Decision making is defined as the selection of a logical choice from the available. It is the point at which plans, politics and objectives are translated into concrete actions. The purpose of decision making is to direct human behavior towards future goals. A plan cannot be said to exist unless there is a decision. Decision making involves trying to cover all aspect of the organization including decision making, has to delegate certain duties and responsibilities which must be accomplished with adequate authority.

CHAPTER ONE

INTRODUCTION

1.1  BACKGROUND OF THE STUDY

One of the most important human activities is managing. Ever since people began to come together as a team to accomplish objectives, they could not have achieved as individuals, managing has been essential to ensure a co-ordinate effort of individuals. Managing involves the creation and maintenance of an environment necessary to improve the performance of individuals working together as a group towards the accomplishment of common objectives. For managing in to be effective, decision making must be effective, because decision making is what makes for actualization of set goals or objectives which the who essence of human activities. Therefore, for human or employees to function effectively, this is where delegation comes to play, because individuals differences would not some people to work or carry out their responsibilities effectively except it is been delegated to them by the authority, because the role of management is to delegated authority after decision making, so without delegation of authority, no organized accomplishment of organization. But in the case of one man business, sole proprietor, decision making delegation of authority may not be necessary. Therefore, the major function of a manager is delegation of task to the staff or advice to make progress in their given tasks.

1.2  STATEMENT OF THE PROBLEMS

There are problems associated with delegation of authority with regards to making good decision for organizations, especially there are many individual differences. These problems include:

a.  Inability to identify sub-ordinate that is capable due to poor quality of personnel.

b.  Authority of delegation without equal responsibility.

c.  Delegation of authority without effective supervision of duties.

d.  Manager’s inability to define duties in delegation.

1.3  OBJECTIVES OF THE STUDY

The major objective of the study is to determine the impact of delegation in organization decision making. Other sub-objectives include:

a.  To examine the inability to identity subordinate that is capable due to poor quality of personnel.

b.  To investigate if there are actually authority of delegation without equal responsibility.

c.  To determine delegation of authority without effective supervision of duties.

d.  To find out manager’s inability to define duties in delegation.

1.4  RESEARCH QUESTIONS

a.  Does the inability to identity subordinate that is capable due to poor quality of personnel affect decision making?

b.  To what extent delegation of authority without equal responsibility effect decision making in the organization?

c.  Does delegation of authority without effective supervision of duties effect decision making?

d.  To what extent manager’s inability to define duties in delegation effect decision making in the organization?

1.5  RESEARCH HYPOTHESIS

The following hypotheses were formulated for the study:

Ho:  There is no significant relationship between delegation of authority and responsibility.

Hi:  There is significant relationship between delegation of authority and responsibility.

Ho:  Manager’s inability to define duties does not significantly effect delegation in decision making.

Hi:  Manager’s inability to define duties d significantly effect delegation in decision making.

1.6  SIGNIFICANCE OF THE STUDY

The significance of this study make us to know the proper decision making help in business growth which results in better utilization of the resources and how to face new challenge in the organization. It also motivate the employed and increase efficiency, it is perspective that the significance of this work cannot be understated, hence it will benefit the research public the case study decision making, business and management scholars in the following ways, this work will serve as a guild and reference purpose to their public and other researchers writing on this topic. This is because the research will be directly on the activities and also help them to know especially the manager how to make decision efficiently. This research will also help people to know the importance of delegation and it can be used to improve business decision making and how it will help a student who wishes to engaged themselves in sole proprietorship.

1.7  SCOPE OF THE STUDY

The research work on the impact of delegation of authority on management decision making focused on Zenith Bank Plc Enugu.

1.8  LIMITATIONS OF THE STUDY

The study is however subjected to some limitation which could make it not be exhausted such limitation includes the researcher inability to interview some principle staff of the organization whose contribution could have been of greater help. It is also limited to time and material resources.

1.9  DEFINITION OF TERMS

It is necessary to define accurately some of the unfamiliar and terminology used in this thesis. This is necessary because the meaning of the words is not in the words but in the use.

Delegation: The organization process that permit the transfer of authority from superior to a subordinate. 

Responsibility: The obligation to carry out certain attitude with accountability for performance.

Decision Making: The thought process of selecting a logical choice from the available options or process of making choices amongst possible alternatives. 

Sole Proprietor: A person who is a exclusive owner of a business, entitled to keep all profits after tax has been paid, but liable to losses (Sole trader).

Task: A task is an activity that needs to be accomplished within a defined period of time.

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