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EFFECT OF WORK LIFE BALANCE ON ORGANISATIONAL PERFORMANCE

CHAPTER ONE

INTRODUCTION

1.1   BACKGROUND TO THE STUDY

Every individual is an integral part of the family in particular and the society in general. In today’s business world, employee performance is not just a key determinant of organizational goals but also being influenced by family issues. As a result, organizations look for different ways of supporting their employees, in order for them to strike a balance between work and life in a bid to enhance corporateperformaance (Obiageli, Uzochukwu and Ngozi, 2015).

In recent time, there has been an upsurge in the consideration of the pressures that work has on family as well as life of employees. This has triggered research bordering on wok-life balance (WLB). In an environment where there is high level of competitive pressures stemming largely from efforts to deliver quality service, the weight of this on employees are enormous (Karatape, 2010). This is because the issue of conflict or interface between people’s private lives and occupational stress is critical to understanding how organisation can leverage on their performance and productivity levels (Deery, 2008; Aluko, 2009).

Work life balance is a very important phenomenon that is of great concern to various employees in both private and public sectors. It goes beyond prioritizing the work role and one’s personal life. It also affects the social, psychological, economical and mental well being of the individual. All these is been reflected in the output of the individual, which affects his or her performance in the work place on the long run. Work life balance has implication on employee attitudes, behaviours, wellbeing as well as organizational effectiveness (Eby et al cited in Obiageli et al., 2015). Many researchers have generally agreed on the important role of work-life balance as it is related with an individual’s psychological well-being and overall sense of harmony in life, which is an indicator of balance between the workplace role and the role in family (Obiageli, Uzochukwu and Ngozi, 2015).

A central characteristic of work-life balance is the amount of time a person spends at work. There are indications that long work hours may harm personal health, endanger safety and increase stress. Developing economies like Nigeria are faced with serious economic challenges and labour market pressures added to poor social infrastructures, poverty, high unemployment and corruption. These conditions further exacerbate the work and life of the average Nigerian worker whose aim is to make a living and who may have to arduously build up accommodating arrangements and cognitive psychological coping behaviours that stimulate desirable satisfaction and effectual functioning both at work and at home. Most workers in Nigeria are affected by lack of work flexibility, elevated work pressures and long working hours; a situation that decreases their job performance and productivity (Fapohunda, 2014).

According to Clark (2009) work-life balance is the contentment and good functioning at work and at home with negligible role conflicts. Work-life balance is about finding the right balance between one‘s work and one‘s life (outside work) and about feeling comfortable with both work and nonwork commitments. Performance is described as the attained result of skilled workers in some specific situations (Prasetya and Kato, 2011). Robbins (2001) also indicated that when employee feels happy about work related tasks then his performance is increased and he/she performs tasks in better way.Studies like Bond (2009), Hochschild (2007) and Okeke (2011) affirm that when people spend too many hours at work, and spend less with their families, their health and work performances begin to deteriorate.

1.2   STATEMENT OF THE PROBLEM

Research on Work Life Balance (WLB) has greatly advanced in western countries (Ozbilgin, Beauregard, Tatli and Bell, 2011), however this cannot be said for developing economies like Nigeria where little is known about WLB practices, both in structural and cultural forms, and of course an obvious paucity of empirical studies in this area.Hence, the need for this study is timely and sacrosanct. Inadequate work life balance is a problem that poses a big risk to workers well being, their performance as well as the organizational performance. Many employees often have difficulties in attempting to balance employment responsibilities with their social life. The challenges of integrating work and family life is a part of everyday reality for majority of workforce.

Employees work hard to strike a balance to fulfill the demands of the working life and meeting the commitments of family life. Those who fail to do so either quit the organization thereby increasing the rate of attrition or become less productive. Owing to the high level of unemployment that has plagued the Nigerian labour market,organizations and employers of labour mostly in the private sector have taken advantage of this menace by always demanding unattainable and unrealistic results from their employees without any concerns for employees social-family wellbeing. This has led to broken homes, job dissatisfactionand sub-optimal commitment and employees’ productivity. It is against this backdrop that this study seeks to investigate the effect of Work Life Balance on Organisational Performance with a special reference to Guaranty Trust Bank Nig. PLC.

1.3   OBJECTIVES OF THE STUDY

The main objective of this study is to assess the effect of work life balance on organisational performance. Other specific objectives of the study are:

a. To explore the link between work life balance and organisational performance.

b. To determine the effect of work life balance on employees’ commitment.

c. To find out the link between work life balance strategy and employees’ job satisfaction.

d. To investigate the relationship between adverse working conditions and workplace violence.

e. To find out if work life balance practices have an effect on work-family conflict.

1.4   RESEARCH QUESTIONS

This study will be guided be the following research questions:

1. Is there any link between work life balance and organisational performance?

.   What is the impact of work life balance on employees’ commitment?

3. Is work life balance strategy a significant predictor of employees’ job satisfaction?

4. What is the link between work life balance strategy and employees’ job satisfaction?

5. To what extent does work life balance practices have an effect on work-family conflict?

1.5   RESEARCH HYPOTHESES

Ho1: There is no significant relationship between work life balance and organisational performance.

Ho2:  Work life balance is not positively related to employees’ commitment.

Ho3:  Work life balance strategy is not a significant predictor of employees’ job  satisfaction.

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