ESSENTIALITIES OF GOOD HUMAN RELATIONS TO THE EFFECTIVE PERFORMANCE OF SECRETARIAL FUNCTIONS
ABSTRACT
This project points out the important and necessity of good human relations aimed at improving secretarial functions in an organization. Essentialities of Good Human Relations itself are a reflection of effectiveness and efficiency of the secretary. The success and growth of an organization is based among other competing factors on the effectiveness of the secretary applying good human relations with his or her co-workers and outsiders. The following are outlines treated in the study: Ø What is the implication and meaning of Essential human relations and computerization? Ø The secretary function. Ø Applying essential human relations to secretarial functions. Ø Qualities of a secretary. Ø Essential human relation in offices. Ø Importance of essential human relations in offices. Ø Cardinal principles of essential human relation.
CHAPTER ONE
1.0 INTRODUCTION
The motive of the research that leads to this topic is to look into and study the good human relations of a secretary to the enlistment of an organization. It will be helpful for the growth of an organization if the issue of good human relations development is allowed and likewise the organizations staff and customers will be equally encouraged and treated in the same manner. Processing good human relations with direct experience will lead to effective performance of secretaries in organizations. The improved performance of any organization, be it the government or private, depends on how well its members are trained i.e. How the secretaries relate with the management team, co-staffers and the customers. Good human relations of a secretary in an organization lead to general improvement in any section in an organization because by paying positive attention to the boss, it can lead to promotion of the secretary.
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