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TRAINING AS A VERITABLE TOOL FOR THE IMPROVEMENT OF SECRETARIAL EFFICIENCY IN AN ORGANIZATION

CHAPTER ONE

1.0 Introduction

The vital role of training secretaries in an organization and its effect on Information and Communication Technology cannot be over-emphasized. It is importance for organization to create an easily adapted  labour force in this time of technological changes by systematic training so long as secretaries are used to obtain organization goals, they should be given proper training as an effective tool in information and communication in order to make them productive. The fundamental goal of any personnel policy is to obtain maximum utilization with the firm of the potential ability to each individual worker. To achieve this goal, a sound training in this information and communication technology programme is mandatory. With this goal in mind, the training manager with the assistance of heads of other departments should plan the training on information and communication technology programmed for categories of secretaries. Individual acquire one type of training or the other right from the beginning the first training which a child receives is from the parent, the society and formal education setting.

Training is to help employees to contribute their maximum usefulness to the firm at the shortest possible time, so it is something that is done once for new employee, it should be a continuous process in every organization and in the life of every individuals. Training is directed towards changing the behaviour of attitude of an individual to achieve an acceptable rescue and she must also retain in information technology so as enable her meet the satisfaction of her employer. The numerous benefits which the employees derived from training cannot be over-emphasized. Money spent alone in training is money well invested. Information technology is the bedrock for national survival and development in a rapidly hanging global environment and challenges us to devise bold and courageous initiatives. Without technology Nigeria would have still be in the dark, not knowing what s going on in other developed countries the growing use of Information and Communication Technology (ICT) worldwide has resulted in increasing awareness of the critical role that information play in supporting the development process. 

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