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The Effect of Entrance Sequence on User Experience in Institutional Buildings

Abstract

The entrance sequence of a building establishes the transition between the external environment and its internal spaces and can significantly influence how users perceive and experience institutional buildings. This sequence may include approach routes, forecourts, entrances, entrance halls, reception areas, and transitional spaces leading toward major destinations. A well-organized sequence can provide clear orientation, create a welcoming atmosphere, and support smooth movement, while a poorly coordinated sequence may cause confusion, congestion, and discomfort. Assessing entrance sequence is therefore important for improving user experience in institutional architecture. This study examines the effect of entrance sequence on user experience in institutional buildings by assessing the spatial and visual relationships between successive entrance spaces. Factors such as approach distance, entrance visibility, threshold design, spatial hierarchy, reception location, circulation connections, and transitions between indoor and outdoor areas are considered. The study evaluates how these elements influence users' understanding of building organization and their ability to identify appropriate routes. Attention is also given to the relationship between entrance sequence and the functional requirements of different institutional facilities. The research further investigates the influence of entrance sequence on wayfinding and movement. A logical progression from the site approach to the main entrance, reception, and internal circulation system can help users develop a clear mental understanding of the building. Visual landmarks, signage, changes in scale, spatial openness, and identifiable destinations are considered as elements that can strengthen this progression. The study examines whether the sequence supports intuitive movement or creates unnecessary decisions and interruptions for users. In addition to wayfinding, the study considers the psychological and environmental dimensions of entrance experience. Lighting, thermal conditions, ventilation, acoustics, materials, proportions, landscaping, and visual openness can influence perceptions of comfort, safety, welcome, and institutional identity. The entrance sequence is also assessed in relation to accessibility, particularly for elderly users, persons with disabilities, and individuals unfamiliar with the building. These factors are considered collectively to understand how entrance design shapes the overall user experience. Challenges affecting entrance sequence may include unclear building approaches, concealed entrances, excessive transitional spaces, inadequate signage, poor connection between reception and circulation areas, and conflicts between pedestrian movement and service access. Institutional buildings may also serve diverse users with different levels of familiarity and mobility, making clear spatial progression particularly important. Identifying these challenges can support improvements in existing facilities and guide the planning of more legible and inclusive institutional environments. The study aims to establish the relationship between entrance sequence and user experience in institutional buildings and to identify design characteristics that support orientation, accessibility, comfort, and efficient movement. Its findings are expected to assist architects and building professionals in developing entrance sequences that provide clear spatial transitions and positive first impressions while supporting diverse user needs. The study contributes to user-centred institutional architecture by emphasizing the entrance sequence as an important component of building identity, wayfinding, accessibility, and overall spatial experience.

Keywords: Entrance sequence, institutional buildings, user experience, wayfinding, spatial transition, entrance design, building approach, spatial hierarchy, circulation, accessibility, threshold spaces, reception areas, user orientation, institutional architecture.