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POSITIVE AND NEGATIVE EFFECTS OF SECRETARIAL PRACTICE IN THE BANKING SECTOR

ABSTRACT

This study was carried out mainly to identify the positive and negative effects of secretarial practice in the Banking sectors. This project is sectioned into five parts under which different steps will be taken to critically examine the topic under review. Chapter One will include the background information of the study statement of the problem objective of the study, significance of the Hypothesis, scope of the study and limitation of the study. Chapter Two, entails the literature review, which will widen the knowledge of individuals, the profession {secretary practice} and the person {secretary}. The positives and negative effects of the practice in the Banking sector. The Third Chapter deals with the Research Methodology, which is an aid to the accomplishment of this project. Lastly ,Chapter Five deal with summary of findings, conclusion will give brief information on all the chapter already shown that is, the place and the position of secretary in Zenith Bank {P L C, Ibadan}.

CHAPTER ONE

INTRODUCTION

1.0  BACKGROUND INFORMATION

The origin of Secretarial profession ca be traced to the fifteenth century in the Roman Empire where a set of professionals, according to Klem (1968) “secretaries were made to record the secret deed of the church. Also, the word “secretary” is taken from the Latin word “secretaries” meaning “A notary scribe” scribes are professional letter writer and well known to be keeper of secrets. Therefore, the term secretarial practice combines all the duties performed and carried out in the administrative department of an organization ad all these duties can be performed by trained secretaries. Secretarial profession is for specialists who have undergone some special training in secretarial activities. It is a kind of profession that cannot be aduttered by some way-ward professionals and academician. It requires sound knowledge of shorthand writing, typing, knowledge of Reception and Telephoning activities, recording minutes of meetings, knowledge filling and indexing, Employer’s correspondence and knowledge of Accounting.

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