Cardiac outpatients are those with heart-related diseases but are not on admission. Nieuwe Nike Air Max 2015 Dame In the present study, a stochastic approach was used for modeling the cardiac outpatient flow in Nnamdi Azikiwe University Teaching Hospital (NAUTH) Nnewi in a way to solving the long waiting times cardiac outpatient experienced before they are being attended to.Nike Air Max 90 Hyperfuse Heren In this study, Nike Air Max 1 Heren Monte Carlo Simulation Method and queuing theory were used to analyse the inter-arrival and service time of the outpatient and measure of system performance, respectively. Nike Air Max 90 CamouflagDame On the basis of the results obtained from the models in Table 4.7.2 and 4.82, Nike Air Max 90 VT Heren it is vividly clear that having one doctor (S = 1) in morning shift would be inadequate for providing relatively prompt treatment needed by patients.
CHAPTER ONE
INTRODUCTION
1.1 INTRODUCTION
The simple, but elusive goals in health care delivery are “to deliver the right care, to the right patient”, “at the right time”.
“To the right patient”, means that the health care delivery system must be able to discriminate among patients with different types and severities of disease so that an individual patient is neither under-or over-treated with an appropriate therapy.
“At the right time” means that each patient must have access to care within a time frame that is medically appropriate for his or her illness.
For example, long waiting times by patients seeking consultation has been a long term complaint. Enhancing productivity while maintaining a high level of quality has become a challenge for healthcare managers. The major factor for patients in terms of quality concerns waiting time which
1
has become a significant portion of determining the service
quality.
This project surveys the contributions and applications of queueing theory in the field of healthcare processes, in which patients arrive, wait for service, obtain service and then depart.
Windsor star (Health Journal), of 29th June 2000, Toronto – Canada reported that fifty-five people have died while waiting for heart operations in Ontario in the last ten months, a “significant” increase on previous years that has experts worried. A new study yet to be published concludes that “excessive waiting times” are a factor in such deaths, a spokesman for Ontario’s Cardiac Care Network said the length of Cardiac Surgery waiting lists in the province soared by almost 30 percent last year.
Right now, waits at peak hours are long, sometimes more then six hours, said John Greenaway, the Antonio Deluca hospital’s chief of staff. “Our patients don’t like that, our staff doesn’t like that, and our board doesn’t like that” reported by Brain Cross, Star Health/Science Reporter.
Therefore excessive waiting time by patents has become everybody’s headache in Health care institution and all hands must be on deck to tame this monster.
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